Shift Manager

McDonald's; Alexandria (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

An independent fast-food franchise is seeking a Shift Manager to lead shifts, ensuring exceptional customer service and maintaining quality and cleanliness. Ideal candidates should have prior leadership experience in a fast-paced environment and be 18 years or older. This role involves managing crew, training, and daily operations.

Qualifications

• Previous leadership experience is preferred in a restaurant, retail, or hospitality environment.
• Candidates must be 18 years or older to serve as a manager.

Responsibilities

• Lead shifts, ensuring customers receive a friendly experience.
• Maintain quality, service, and cleanliness.
• Train and manage crew.

Skills

Leadership

Customer Service

Communication

Teamwork

Flexibility

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee is the employer for all employment matters. McDonald’s USA has no control over hiring, firing, discipline, supervisions, staffing, or scheduling.

Job Overview

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to maintain quality, service, and cleanliness for customers.

Key Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications & Experience

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who enjoy working in a fast‑paced environment. Candidates must be 18 years or older to serve as a manager.

Legal Information

By applying to this position, you acknowledge that the franchisee is a separate company from McDonald’s USA and that all employment decisions are made solely by the franchisee. Any information you provide will be submitted only to the independent franchisee, who is responsible for hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA will not receive a copy of your application and will have no involvement in any employment decisions.