Shift Leader & Team Training Pro

Butchsmorganton; Morganton (NC); On-site; USD 32,000 - 40,000; Full time

Job summary

Butchsmorganton in Morganton, NC is seeking a Team Trainer to lead on-shift training, cross-train staff, and coach new hires to ensure smooth operations and guest satisfaction. You will be the go-to person, oversee team members when the manager isn't present, and help uphold standards for service, food safety, and order accuracy on busy shifts.

This role emphasizes leadership, teamwork, and delivering consistent experiences across all stations, with opportunities to develop others and contribute

Qualifications

• Experience in training staff or cross-training teams.
• Strong coaching and people leadership abilities.
• Customer service focus with ability to resolve issues on shift.

Responsibilities

• Train: cross-train current employees, lead new product or procedure training, coach others.
• Oversee team members when the manager is not present.
• Ensure customer satisfaction and maintain service standards.
• Guide and develop the team to perform at high levels.
• Uphold standards with fellow team members for quality and accuracy.

Skills

Training

Coaching

Leadership

Customer service

Job description

Butchsmorganton in Morganton, NC is seeking a Team Trainer to lead on-shift training, cross-train staff, and coach new hires to ensure smooth operations and guest satisfaction. You will be the go-to person, oversee team members when the manager isn't present, and help uphold standards for service, food safety, and order accuracy on busy shifts.

This role emphasizes leadership, teamwork, and delivering consistent experiences across all stations, with opportunities to develop others and contribute