Team Trainer & Shift Leader

Fulenwider Enterprises, Inc.; Charlotte, Northern (NC, KY); Hybrid; USD 34,000 - 42,000; Full time

Job summary

Fulenwider Enterprises, Inc. in Charlotte, NC is seeking a Team Trainer to lead on-shift training and support across cashier, drive-thru, or other crew roles. You’ll be the go-to person for resolving issues and helping teammates during the shift.

You will train staff, oversee team members when the manager isn’t present, and focus on guest satisfaction while upholding standards and food safety. Join a fast-paced team environment in Charlotte, NC, where you’ll drive training initiatives, foster

Responsibilities

• Training: Cross-training current employees, leading new product or procedure training, and coaching
• Oversight: Overseeing team members when the manager is not present
• Customer satisfaction: Ensuring customer satisfaction
• Leadership: Guiding and growing the team
• Standards: Working with fellow team members to ensure standards are met and consistent
• Pre-shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders

Job description

Fulenwider Enterprises, Inc. in Charlotte, NC is seeking a Team Trainer to lead on-shift training and support across cashier, drive-thru, or other crew roles. You’ll be the go-to person for resolving issues and helping teammates during the shift.

You will train staff, oversee team members when the manager isn’t present, and focus on guest satisfaction while upholding standards and food safety. Join a fast-paced team environment in Charlotte, NC, where you’ll drive training initiatives, foster