Shift Leader: Team Coach & Operations Driver

Smashburger | California; Manhattan Beach (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Tip share

Refer a friend bonus

Free meal per shift

Flexible schedules

Medical, Dental and Vision

Paid time off

401K match

Employee Assistance Program

Fast track for career opportunities

Uniform provided

Job summary

Smashburger is seeking a Shift Leader in Manhattan Beach, CA to guide the front-of-house and back-of-house teams, delivering exceptional guest experiences. You will lead daily operations, coach staff, and ensure brand standards, food safety, and schedule coverage are consistently met.

The role emphasizes strong communication, people management, flexible hours including nights and weekends, and opportunities for career progression within Smashburger.

Qualifications

• Experience supervising front-of-house and back-of-house teams.
• Proven leadership and training abilities.
• Able to work nights, weekends, and holidays.

Responsibilities

• Lead and develop FOH/BOH teams to deliver great guest experiences.
• Ensure food safety and quality standards are followed.
• Monitor daily labor and schedule coverage.
• Complete daily operational checklists and deposits.
• Provide onboarding and ongoing coaching for staff.
• Uphold Smashburger service standards and brand guidelines.
• Drive guest satisfaction metrics and escalate issues.

Skills

People management

Communication

Training

Operational excellence

Job description

Smashburger is seeking a Shift Leader in Manhattan Beach, CA to guide the front-of-house and back-of-house teams, delivering exceptional guest experiences. You will lead daily operations, coach staff, and ensure brand standards, food safety, and schedule coverage are consistently met.

The role emphasizes strong communication, people management, flexible hours including nights and weekends, and opportunities for career progression within Smashburger.