Shift Leader - Team Trainer & Ops Coach

Smashburger | California; San Jose (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Tip share

Free meals during shifts

Medical, Dental and Vision

Vacation and sick leave

401K match

Employee Assistance Program

Flexible schedules

Career advancement opportunities

Uniform provided

Job summary

Smashburger in San Jose, CA is seeking a Shift Leader to oversee frontline and back-of-house teams, promote a positive environment, and drive daily operations. This role emphasizes training, quality service, and adherence to food safety standards.

You will lead scheduling, monitor labor costs, and ensure guest satisfaction while supporting the Restaurant General Manager. Flexible to work nights and weekends; upbringing through Smashburger training is required.

Qualifications

• Experience managing FOH & BOH staff.
• Proven ability to train and develop employees.
• Strong communication and time management skills.

Responsibilities

• Manage the performance of FOH & BOH staff.
• Promote a fun, positive work environment.
• Lead daily operations and ensure food safety standards.
• Oversee scheduling and labor costs.
• Provide training using SmashConnect and LMS.

Skills

People management

Communication

Training

Leadership

Customer service

Job description

Smashburger in San Jose, CA is seeking a Shift Leader to oversee frontline and back-of-house teams, promote a positive environment, and drive daily operations. This role emphasizes training, quality service, and adherence to food safety standards.

You will lead scheduling, monitor labor costs, and ensure guest satisfaction while supporting the Restaurant General Manager. Flexible to work nights and weekends; upbringing through Smashburger training is required.