Shift Lead: Customer Experience & Team Coach

28010 Jersey Mike's Mount Airy; Mount Airy (MD); On-site; USD 30,000 - 45,000; Full time

Job summary

28010 Jersey Mike's Mount Airy is seeking a Shift Leader to support management in executing location operations. Responsibilities include coaching staff, maintaining high food quality, and ensuring excellent customer service. Candidates should have a high school degree and preferably 1 year of QSR experience. The role involves working 38-40 hours per week in a fast-paced environment and requires reliable transportation. Enjoy a culture centered on community and quality service!

Qualifications

• Must be 18 years or older to operate the slicer.
• 1 Year QSR experience preferred.
• Reliable transportation required.

Responsibilities

• Coach staff to deliver amazing customer service.
• Produce high quality food.
• Participate in local and national marketing initiatives.
• Maintain cleanliness and sanitation.
• Lead by example in quality and customer service.

Skills

Customer Service

Team Leadership

Food Quality Control

Communication

Multitasking

Education

High school degree or equivalent

Tools

Food Handling Certification

Slicer

Job description

28010 Jersey Mike's Mount Airy is seeking a Shift Leader to support management in executing location operations. Responsibilities include coaching staff, maintaining high food quality, and ensuring excellent customer service. Candidates should have a high school degree and preferably 1 year of QSR experience. The role involves working 38-40 hours per week in a fast-paced environment and requires reliable transportation. Enjoy a culture centered on community and quality service!