Shift Leader: Drive Team, Service & Quality

29042 Jersey Mike's Glendale; Glendale (WI); On-site; USD 17,000 - 20,000; Full time

Job summary

Jersey Mike's Subs in Glendale, Wisconsin is seeking a Shift Leader to support the management team and ensure smooth daily operations. You will coach staff, help produce high quality food, handle cash, and uphold Jersey Mike’s service standards while maintaining a clean, efficient store.

This role requires a high school diploma or equivalent, 1 year of QSR experience preferred, and a Serve Safe certification.

Qualifications

• High school degree or equivalent is required.
• One year of QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler is required.
• Reliable transportation is necessary.

Responsibilities

• Coach staff to deliver amazing customer service.
• Produce high quality food.
• Deliver the Jersey Mike’s experience.
• Cash handling.
• Follow the Learning Management System Training Program.
• Develop others for career growth.
• Enforce policies and procedures.
• Participate in local and national marketing initiatives.
• Build sales.
• Maintain cleanliness and proper sanitation.
• Be certified in all four positions of the restaurant.
• Effective communication.
• Having a sense of urgency.
• Create food consistent with Jersey Mike's high quality standards.
• Maintain restaurant that is noticeably cleaner than others.
• Work in a fast-paced team driven atmosphere.
• Multitask and work with a sense of urgency.
• Interface with customers and provide an exceptional experience.
• Understand accountability and integrity.
• Key Holder
• Perform all tasks related to opening and closing of store.
• Knows how to bake bread and perform all prep.
• Manage and lead crew of 2 to 5 people.
• Proficient in slicing.

Skills

Team leadership

Customer service

Communication

Multitasking

Sense of urgency

Education

High school degree or equivalent

Serve Safe Certification - Food Handler

Job description

Jersey Mike's Subs in Glendale, Wisconsin is seeking a Shift Leader to support the management team and ensure smooth daily operations. You will coach staff, help produce high quality food, handle cash, and uphold Jersey Mike’s service standards while maintaining a clean, efficient store.

This role requires a high school diploma or equivalent, 1 year of QSR experience preferred, and a Serve Safe certification.