Shift Leader: Team Builder & Guest Experience Champion

Smashburger | California; Sacramento (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Tip share program

Refer-a-friend bonus

Free meal per shift

Medical, dental, vision

Paid time off

401K match

Employee assistance program

Career growth opportunities

Uniform provided

Job summary

Smashburger is seeking a Shift Leader in Sacramento to oversee daily restaurant operations, mentor a diverse team, and ensure guest satisfaction. You will manage both front-of-house and back-of-house tasks, train staff with SmashConnect LMS, and enforce safety, inventory, and service standards.

Join a team focused on delivering better burgers through teamwork, quality service, and continuous development. Flexible scheduling, competitive benefits, and opportunities for advancement are offered.

Qualifications

• Proven leadership experience in a fast-paced restaurant environment.
• Strong communication and interpersonal skills.
• Ability to train and coach front-of-house and back-of-house teams.

Responsibilities

• Manage FOH and BOH staff to deliver exceptional guest experiences.
• Lead onboarding and ongoing training using SmashConnect and LMS.
• Ensure food safety, inventory, and cash handling policies are followed.
• Promote a positive, efficient work culture and high performance.

Skills

Leadership

Training

Communication

Guest service

Time management

People management

Safety compliance

Tools

SmashConnect LMS

LMS training system

Job description

Smashburger is seeking a Shift Leader in Sacramento to oversee daily restaurant operations, mentor a diverse team, and ensure guest satisfaction. You will manage both front-of-house and back-of-house tasks, train staff with SmashConnect LMS, and enforce safety, inventory, and service standards.

Join a team focused on delivering better burgers through teamwork, quality service, and continuous development. Flexible scheduling, competitive benefits, and opportunities for advancement are offered.