Shift Leader: Sub Shop Guest Experience Champion

Harri; North Bend (WA); On-site; USD 22,000 - 29,000; Full time

Job summary

Jersey Mike's is seeking a Shift Leader to help run daily restaurant operations and foster an environment where guests and team members thrive.

You will lead the crew on your shift, model outstanding guest service, coach teammates, assist with training, ensure food safety and quality, and support opening/closing tasks and inventory management.

We value leadership potential, reliability, and a positive attitude, with a focus on delivering the Sub Above experience during busy shifts.

Qualifications

• Has experience in restaurant, food service, or customer service.
• Leadership potential and ability to coach others.
• Strong work ethic, reliability, and accountability.
• Effective communication with customers and teammates.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Lead the team during shifts with positive leadership and customer service.
• Deliver an outstanding guest experience and Sub Above standards.
• Coach, support, and onboard Crew Members.
• Maintain clean, organized, and food-safe environment.
• Assist with training and inventory/stock rotation.

Skills

Restaurant experience

Leadership potential

Coaching and development

Customer service

Accountability

Reliability

Communication

Organization

Job description

Jersey Mike's is seeking a Shift Leader to help run daily restaurant operations and foster an environment where guests and team members thrive.

You will lead the crew on your shift, model outstanding guest service, coach teammates, assist with training, ensure food safety and quality, and support opening/closing tasks and inventory management.

We value leadership potential, reliability, and a positive attitude, with a focus on delivering the Sub Above experience during busy shifts.