Shift Leader: Food Service & Team Coach

Royal Farms; Ocean View (DE); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Royal Farms is seeking a Team Leader to manage store operations during their shift. You will serve as the Person in Charge when no more senior manager is present and drive customer satisfaction, sales, and compliance.

You will lead a team, train staff, supervise cash handling and food service programs, ensure safety, and maintain store upkeep while upholding brand standards and operational excellence.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required.
• Strong written, verbal, and interpersonal communication.
• Strong supervisory and organizational skills.
• Demonstrated leadership abilities.

Responsibilities

• Oversee shift operations as Person in Charge when a more senior leader is not present.
• Perform shift tasks including POS transactions and cash control.
• Ensure compliance with policies, safety requirements, and SOPs.
• Train and coach team members to ensure consistent execution.
• Uphold Royal Farms standards for service, cleanliness, and product quality.

Skills

Customer service leadership

Team supervision

Food service management

Communication skills

Education

High school diploma or GED

Job description

Royal Farms is seeking a Team Leader to manage store operations during their shift. You will serve as the Person in Charge when no more senior manager is present and drive customer satisfaction, sales, and compliance.

You will lead a team, train staff, supervise cash handling and food service programs, ensure safety, and maintain store upkeep while upholding brand standards and operational excellence.