Shift Supervisor: Lead Store Ops & Service Excellence

CVS Health; Warr Acres (OK); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health is seeking a Shift Supervisor to support the CVS Store Management team in delivering excellent customer service and smooth store operations. You will lead staff in the absence of a manager and ensure opening/closing procedures are completed, while maintaining a positive shopping experience for customers.

The role requires strong communication, supervision, and problem-solving skills, plus flexibility to work early mornings, overnights, weekends, and overtime as needed.

Qualifications

• Deductive reasoning and analytical skills required.
• Strong communication and supervision abilities.
• Flexible schedule with early mornings, overnights and weekends as needed.

Responsibilities

• Lead store staff in absence of manager to ensure smooth operations.
• Support CVS store management in achieving store performance and customer service goals.
• Maintain customer confidentiality and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Overtime readiness

Urgent-issue response

Education

High School diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to support the CVS Store Management team in delivering excellent customer service and smooth store operations. You will lead staff in the absence of a manager and ensure opening/closing procedures are completed, while maintaining a positive shopping experience for customers.

The role requires strong communication, supervision, and problem-solving skills, plus flexibility to work early mornings, overnights, weekends, and overtime as needed.