Shift Leader: Store Ops & Customer Excellence

Royal Farms; Norfolk (VA); On-site; USD 19,000 - 28,000; Part time

Job summary

Royal Farms in Norfolk, VA is seeking a part-time Shift Leader to oversee store operations during shifts. This role acts as the Person in Charge in the absence of a senior manager, driving customer service, product availability, food service execution, safety and cash controls.

You will lead a team, support store management, and strive to maximize sales while maintaining standards and compliance. The position requires strong leadership, people skills, and hands-on supervision.

Qualifications

• Must be at least 18 years old.
• Must have a high school diploma or GED.
• Must possess strong written, verbal, and interpersonal communication skills.
• Must possess strong supervisory and organizational skills.
• Demonstrated strong leadership skills.
• Demonstrated ability to encourage, inspire, and develop team members.

Responsibilities

• Oversee shift operations as the Person in Charge when a senior leader is not present.
• Perform shift operational tasks including POS transactions, vendor check-in, and adherence to cash control standards.
• Oversee and hold team members (and self) accountable for compliance with policies, procedures, and safety requirements.
• Consistently follow all safety and security procedures to protect team members, customers, and company assets.
• Demonstrate accountability by completing assigned tasks with attention to detail.

Skills

Leadership

Supervision

Communication

Organization

Education

High School Diploma or GED

Job description

Royal Farms in Norfolk, VA is seeking a part-time Shift Leader to oversee store operations during shifts. This role acts as the Person in Charge in the absence of a senior manager, driving customer service, product availability, food service execution, safety and cash controls.

You will lead a team, support store management, and strive to maximize sales while maintaining standards and compliance. The position requires strong leadership, people skills, and hands-on supervision.