Shift Leader: Food Service & Store Ops

Royal Farms; Frederick (MD); On-site; USD 21,000 - 28,000; Part time

Job summary

Royal Farms is seeking a part-time Shift Leader to manage store operations during their shift, acting as the person in charge in the absence of a senior manager. The role emphasizes customer service, food service execution, safety, and vendor care in a fast-paced retail environment.

Key duties include supervising team members, ensuring accurate POS transactions, maintaining product availability, and driving store performance through strong leadership and adherence to SOPs.

Qualifications

• Must have strong written, verbal, and interpersonal communication skills.
• Demonstrated strong leadership and supervisory abilities.
• Ability to coach and develop team members for consistent service.

Responsibilities

• Oversee shift operations as Person in Charge when senior leadership is absent.
• Manage customer service, product availability, and store safety during your shift.
• Ensure food & beverage programs are executed properly and store cleanliness is maintained.
• Assist management in meeting sales, cost controls, and operational goals.

Skills

Strong communication

Supervisory skills

Leadership

Team motivation

Education

High school diploma or GED

Job description

Royal Farms is seeking a part-time Shift Leader to manage store operations during their shift, acting as the person in charge in the absence of a senior manager. The role emphasizes customer service, food service execution, safety, and vendor care in a fast-paced retail environment.

Key duties include supervising team members, ensuring accurate POS transactions, maintaining product availability, and driving store performance through strong leadership and adherence to SOPs.