Shift Leader: Retail Food Service & Operations

Royal Farms; Norristown (Montgomery County); On-site; USD 20,000 - 27,000; Part time

Job summary

Royal Farms is seeking a part-time Shift Leader to manage store operations when on duty, acting as Person in Charge in the absence of senior staff. You will support management in customer service, product availability, and executing food service programs to drive sales and store performance.

The role requires strong leadership, supervisory and communication skills, and a commitment to safety and standards. Training will cover SOPs, team development, and vendor relations.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED.
• Strong written, verbal, and interpersonal communication skills.
• Strong supervisory and organizational skills.
• Demonstrated strong leadership skills.
• Demonstrated ability to encourage, inspire, and develop team members.

Responsibilities

• Oversee the full scope of shift operations as the Person in Charge when a senior leader is not present.
• Assist with customer service, product availability, and execution of food service programs.
• Ensure safety, shift management, and vendor care while maximizing sales and controlling costs.
• Oversee cash handling, POS transactions, and adherence to cash control standards.
• Maintain store appearance, cleanliness, and compliance with SOPs and policies.

Skills

Leadership

Supervisory skills

Communication skills

Team development

Customer service

Education

High school diploma or GED

Job description

Royal Farms is seeking a part-time Shift Leader to manage store operations when on duty, acting as Person in Charge in the absence of senior staff. You will support management in customer service, product availability, and executing food service programs to drive sales and store performance.

The role requires strong leadership, supervisory and communication skills, and a commitment to safety and standards. Training will cover SOPs, team development, and vendor relations.