Shift Leader, Store Operations & Guest Experience

Royal Farms; Greenville (NC); Hybrid; USD 22,000 - 32,000; Full time

Job summary

Royal Farms in Greenville, NC is seeking a Team Leader to oversee daily store operations on duty, acting as PIC when a senior manager is not present. You will supervise team members, ensure customer satisfaction, manage shift tasks, and support food service programs.

The role emphasizes leadership, safety, and policy compliance, with responsibilities including coaching staff, managing cash controls, and maintaining store appearance.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required.
• Strong written, verbal, and interpersonal communication skills.
• Demonstrated leadership and supervisory abilities.

Responsibilities

• Oversee store operations as the Person in Charge when needed.
• Lead and coach team members to deliver outstanding customer service.
• Ensure product availability, safety, and compliance with policies.
• Manage shift tasks, cashier operations, and vendor coordination.
• Uphold store standards for cleanliness and appearance.

Skills

Leadership

Supervisory

Communication

Team development

Customer service

Education

High School Diploma or GED

Job description

Royal Farms in Greenville, NC is seeking a Team Leader to oversee daily store operations on duty, acting as PIC when a senior manager is not present. You will supervise team members, ensure customer satisfaction, manage shift tasks, and support food service programs.

The role emphasizes leadership, safety, and policy compliance, with responsibilities including coaching staff, managing cash controls, and maintaining store appearance.