Shift Lead: Service & Store Operations

Walgreens; Raleigh (NC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Raleigh, NC seeks a team member to open and close the store, handle cash and pricing tasks, and ensure a smooth start to the business day. You will welcome customers, answer questions, and support a friendly, efficient shopping experience.

Responsibilities include assisting with deliveries, backroom processes, inventory accuracy, and merchandising updates while upholding company policies and customer service standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Complete customer refunds, cash drops, change requests, and price verifications.
• Provide excellent customer service and model Walgreens service traits to deliver a delightful experience.
• Assist with vendor deliveries, backroom orders, and display development.
• Maintain inventory accuracy and basic pricing/signage compliance.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Raleigh, NC seeks a team member to open and close the store, handle cash and pricing tasks, and ensure a smooth start to the business day. You will welcome customers, answer questions, and support a friendly, efficient shopping experience.

Responsibilities include assisting with deliveries, backroom processes, inventory accuracy, and merchandising updates while upholding company policies and customer service standards.