Shift Leader: Service & Team Coach

Burger King; Pleasant Hill (IA); On-site; USD 22,000 - 30,000; Full time

Job summary

Burger King is seeking a Shift Manager to oversee day-to-day operations, coach team members, and uphold food safety standards. You will lead during your shift to ensure smooth service and maintain quality across all tasks.

As a Shift Manager, you’ll oversee staff, handle cash and deposits, train team members, and ensure a clean, safe environment while delivering exceptional guest experiences. This role emphasizes leadership, reliability, and proactive problem solving.

Qualifications

• 6+ months of QSR or retail experience.
• Ability to lead a team with enthusiasm and fairness.
• Dependable and self-motivated.
• ServSafe certification is a plus.

Responsibilities

• Supervise and support team members during your shift.
• Ensure guest satisfaction through high standards of service and quality.
• Handle shift-related paperwork, cash handling, and deposits.
• Maintain a clean, safe, and organized environment.
• Train and coach team members.
• Monitor shift performance and communicate with leadership.

Skills

Team leadership

Customer service

Food safety

Cash handling

Job description

Burger King is seeking a Shift Manager to oversee day-to-day operations, coach team members, and uphold food safety standards. You will lead during your shift to ensure smooth service and maintain quality across all tasks.

As a Shift Manager, you’ll oversee staff, handle cash and deposits, train team members, and ensure a clean, safe environment while delivering exceptional guest experiences. This role emphasizes leadership, reliability, and proactive problem solving.