Shift Leader: Safety-First Coach & Shift Ops Lead

Snagajob.com Inc.; Sunnyvale (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Thorntons LLC is seeking a shift leader to maintain safety, perform all shift duties, and oversee cash and inventory control. You will train team members on standard practices and food safety, and work multiple shifts with coaching responsibilities when the store manager is away.

You will support the team, ensure adherence to policy, and help drive guest satisfaction while following company procedures and compliance standards.

Qualifications

• High School Diploma or GED preferred.
• Food certifications preferred.

Responsibilities

• Act as shift leader in manager absence; assign work and manage inventory.
• Delivers guest service with a 'how may I help you' attitude.
• Practice safe work habits; report maintenance/safety issues.
• Adhere to laws on restricted sales; manage cash handling procedures.
• Prepare and stock; maintain cleanliness and display readiness.
• Provide coaching and training to new team members.

Skills

Guest service

Communication

Problem solving

Leadership

Adaptability

Team training

Education

High School Diploma or GED

Food Certifications

Job description

Thorntons LLC is seeking a shift leader to maintain safety, perform all shift duties, and oversee cash and inventory control. You will train team members on standard practices and food safety, and work multiple shifts with coaching responsibilities when the store manager is away.

You will support the team, ensure adherence to policy, and help drive guest satisfaction while following company procedures and compliance standards.