Shift Leader: Restaurant Team Coach

churchs; Mississippi; On-site; USD 28,000 - 34,000; Full time

Job summary

Church's Chicken in Mississippi seeks a Shift Leader to guide Team Members on shift, coach, train, and deliver an outstanding customer experience. Ensure compliance with Cajun Operating Company policies and uphold food safety standards.

You will monitor service quality, prepare and serve menu items per procedures, and oversee assignments while modeling professional leadership and ensuring attendance and accountability on shift.

Qualifications

• Must be at least 18 years old and possess a high school diploma or GED.
• ServSafe® food safety training is highly recommended.
• Shift Leader certif ication or equivalent is preferred.

Responsibilities

• Monitors prompt, friendly, and courteous customer service.
• Ensures menu items are prepared and served per procedures.
• Oversees team member assignments and daily activities.
• Assists team members to maintain quality, service, and cleanliness.
• Enforces safety and security policies and procedures.
• Manages opening/closing duties and POS closeouts.
• Ensures cash handling procedures and inventory accuracy.
• Requires valid driver's license and access to a vehicle during shifts.

Skills

Leadership

Customer service

Training

Cash handling

Education

High school diploma or GED

Tools

POS system

Job description

Church's Chicken in Mississippi seeks a Shift Leader to guide Team Members on shift, coach, train, and deliver an outstanding customer experience. Ensure compliance with Cajun Operating Company policies and uphold food safety standards.

You will monitor service quality, prepare and serve menu items per procedures, and oversee assignments while modeling professional leadership and ensuring attendance and accountability on shift.