Shift Leader - Restaurant Ops & Team Performance

Papa John's - MLM Ventures; Jefferson (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

Papa John’s shifts leaders supervise shift operations to ensure high-quality products and customer service while supporting restaurant profitability. The role requires adherence to all company policies, procedures and local laws, with a focus on cash control, inventory management and safety.

As a Shift Leader you’ll guide team members, ensure proper product prep, and help maintain service levels during busy periods, contributing to the restaurant’s performance goals.

Qualifications

• Adheres to station guidelines including dough management, portioning, and product prep procedures.
• Maintains product quality, customer service, and adherence to safety standards.

Responsibilities

• Adheres to guidelines and expectations for each station, including dough management and accurate portioning.
• Ensures adequate shift coverage and corrects problems promptly to maintain service quality.
• Contributes to profitability by following cash handling and inventory practices while meeting cost targets.
• Upholds company policies, safety, and security as outlined in the TM handbook.

Skills

Cash management

Planning and organization

Effective communication

Job description

Papa John’s shifts leaders supervise shift operations to ensure high-quality products and customer service while supporting restaurant profitability. The role requires adherence to all company policies, procedures and local laws, with a focus on cash control, inventory management and safety.

As a Shift Leader you’ll guide team members, ensure proper product prep, and help maintain service levels during busy periods, contributing to the restaurant’s performance goals.