Shift Leader: Elevate Guest Experience & Profit

Papa Johns; East St. Louis (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Papa John's Shift Leader supervises shifts and work areas in the restaurant to ensure high quality products and customer service are delivered, supporting restaurant profitability. This role involves implementing company policies, procedures, programs and systems, ensuring compliance with federal, state and local laws, and upholding ethical business practices.

The candidate will also help manage operations and uphold core values while coordinating with team members.

Qualifications

• Experience in quick-service restaurant is preferred.
• Ability to supervise shifts and staff and maintain product quality.

Responsibilities

• Supervise shifts and work areas to ensure high quality products and customer service.
• Adhere to company policies, procedures, programs and systems while operating the restaurant.
• Ensure compliance with federal, state and local laws and ethical business practices.
• Maintain shift coverage, manage cash and inventory in line with company guidelines.
• Support profitability by meeting targets and maintaining standards.

Job description

Papa John's Shift Leader supervises shifts and work areas in the restaurant to ensure high quality products and customer service are delivered, supporting restaurant profitability. This role involves implementing company policies, procedures, programs and systems, ensuring compliance with federal, state and local laws, and upholding ethical business practices.

The candidate will also help manage operations and uphold core values while coordinating with team members.