Shift Leader - Restaurant Ops & Quality Control

The Wendy's Company; Fulton (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

The Wendy's Company is seeking a supervisor who oversees operational activities during non-service hours and assists management during service hours. The role involves supervising crew, ensuring safety, and maintaining dress and procedures per policy.

Requires at least 1 year in the restaurant industry and a high school diploma. Expected average 32+ hours weekly, with a focus on quality, customer service, and compliance with cash handling and security policies.

Qualifications

• High School graduate or equivalent educational certificate.

Responsibilities

• Supervises open and close activities during non-service hours and provides work direction to crew members.
• Monitors product quality, cleaning, organization, service times, and efficiency according to standards.
• Follows flowcharts, prep projections and build-to charts; monitors labor usage and cost control.

Education

High School graduate or equivalent

Job description

The Wendy's Company is seeking a supervisor who oversees operational activities during non-service hours and assists management during service hours. The role involves supervising crew, ensuring safety, and maintaining dress and procedures per policy.

Requires at least 1 year in the restaurant industry and a high school diploma. Expected average 32+ hours weekly, with a focus on quality, customer service, and compliance with cash handling and security policies.