Shift Leader: Quality, Service & Team Triumph

Hawaiian Bros San Marcos; San Marcos (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Hawaiian Bros San Marcos is seeking a Lead to supervise shift operations and guide crew across production, service, and cleanliness standards. The role focuses on delivering high-quality food, exceptional guest service, and safe, efficient restaurant performance.

The Lead will plan for each shift, monitor performance, and communicate with the next shift leader to ensure a smooth transition and continuous excellence in guest experience.

Qualifications

• Delegate responsibilities to team and ensure they are exceeding guest expectations
• Ensures all our product is stocked & stored
• Becomes a subject matter expert in each area of the restaurant
• Maintains cleanliness and organization throughout the restaurant
• Ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
• Owns open, mid or close routines for the next shift
• Makes sure all food meets company food safety regulations and is super-delicious
• Recognizes a job well-done and lives the Hawaiian Bros culture
• Exemplifies legendary guest service for the whole team

Responsibilities

• Lead Production or Assembly
• Internal Communication
• Inventory Management and organization
• Daily Maintenance / Cleanliness
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling Deviations
• Training

Job description

Hawaiian Bros San Marcos is seeking a Lead to supervise shift operations and guide crew across production, service, and cleanliness standards. The role focuses on delivering high-quality food, exceptional guest service, and safe, efficient restaurant performance.

The Lead will plan for each shift, monitor performance, and communicate with the next shift leader to ensure a smooth transition and continuous excellence in guest experience.