Restaurant Shift Lead: Drive Service & Standards

Harri; Austin, Northern (TX, KY); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Hawaiian Bros is seeking a shift Lead to guide crew and fellow leads through each shift, ensuring top-tier quality, service, and cleanliness. You will plan shifts, monitor performance, and communicate with the next leader to coach a smooth handoff.

The role emphasizes safety, security, profitability, and maintaining product standards while upholding Hawaiian Bros culture and legendary guest service.

Qualifications

• Experience leading a team in a fast-paced restaurant environment.
• Strong communication skills for frontline leadership and team coordination.
• Knowledge of food safety regulations and safe food handling practices.
• Commitment to delivering exceptional guest service and quality.
• Experience training and mentoring staff to meet standards.

Responsibilities

• Lead production or assembly during shifts to ensure quality outputs.
• Coordinate internal communications across team members and shifts.
• Manage inventory and organize stock for smooth operations.
• Maintain daily cleanliness and upkeep of all areas.
• Ensure food production meets quality and safety standards.

Skills

Leadership

Communication

Food Safety

Customer Service

Training

Tools

POS System

Job description

Hawaiian Bros is seeking a shift Lead to guide crew and fellow leads through each shift, ensuring top-tier quality, service, and cleanliness. You will plan shifts, monitor performance, and communicate with the next leader to coach a smooth handoff.

The role emphasizes safety, security, profitability, and maintaining product standards while upholding Hawaiian Bros culture and legendary guest service.