Shift Lead - Quality Food & Guest Service

Hawaiian Bros Island Grill; Edwardsville (IL); On-site; USD 40,000 - 52,000; Full time

Job summary

Hawaiian Bros Island Grill in Edwardsville, IL is seeking a Lead to provide leadership to crew and other leads during each shift, ensuring great quality, service and cleanliness for guests. The role includes planning for each shift, monitoring performance, and taking action to maintain Hawaiian Bros standards.

You will oversee safety, security, food safety, inventory, and communication with the next shift leader to prepare a smooth handoff.

Qualifications

• Delegate responsibilities to team and ensure they are exceeding guest expectations
• Ensures all our product is stocked & stored
• Becomes a subject matter expert in each area of the restaurant
• Maintains cleanliness and organization throughout the restaurant
• Ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
• Owns open, mid or close routines for the next shift
• Makes sure all food meets company food safety regulations and is super-delicious
• Recognizes a job well-done and lives the Hawaiian Bros culture
• Exemplifies legendary guest service for the whole team

Responsibilities

• Lead Production or Assembly
• Internal Communication
• Inventory Management and organization
• Daily Maintenance / Cleanliness
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling Deviations
• Training

Job description

Hawaiian Bros Island Grill in Edwardsville, IL is seeking a Lead to provide leadership to crew and other leads during each shift, ensuring great quality, service and cleanliness for guests. The role includes planning for each shift, monitoring performance, and taking action to maintain Hawaiian Bros standards.

You will oversee safety, security, food safety, inventory, and communication with the next shift leader to prepare a smooth handoff.