Lead

Edwardsville, IL (Troy Rd HB0048); Edwardsville (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

Edwardsville, IL (Troy Rd HB0048) is seeking a Lead to provide leadership to crew members during shifts. Responsibilities include ensuring great quality, service, and cleanliness while monitoring team performance and safety. The role involves delegating tasks, maintaining inventory and cleanliness, and exemplifying legendary guest service. Candidates should have strong leadership, organizational, and communication skills, along with a commitment to food safety standards.

Qualifications

• Ability to lead a team and ensure exceptional customer service.
• Understanding of food safety regulations and quality standards.
• Strong organizational and communication skills.

Responsibilities

• Lead production or assembly for a shift.
• Manage inventory and maintain cleanliness.
• Ensure quality food production and customer satisfaction.

Job description

Overview

A Lead provides leadership to crew and other leads during a shift to ensure great quality, service and cleanliness to customers. Leads perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting Hawaiian Bros standards, monitoring safety, security, and profitability, and communicating with the next leader to help prepare him/her to run a great shift

Key Accountabilities

• Lead Production or Assembly


• Internal Communication


• Inventory Management and organization


• Daily Maintenance / Cleanliness


• Quality Food Production


• Exceptional Customer Service


• Safety and Security


• Scheduling Deviations


• Training

Job Essentials

• Delegate responsibilities to team and ensure they are exceeding guest expectations


• Ensures all our product is stocked & stored


• Becomes a subject matter expert in each area of the restaurant


• Maintains cleanliness and organization throughout the restaurant


• Ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas


• Owns open, mid or close routines for the next shift


• Makes sure all food meets company food safety regulations and is super-delicious


• Recognizes a job well-done and lives the Hawaiian Bros culture


• Exemplifies legendary guest service for the whole team