Restaurant Shift Leader & Quality Champion

Norman, OK (Asp Ave ZTORG 0120); Norman (OK); On-site; USD 21,000 - 28,000; Full time

Job summary

Hawaiian Bros in Norman, OK is seeking a Shift Manager to lead the crew and other leads during a shift, ensuring great quality, service and cleanliness for guests. The role involves planning each shift, monitoring performance, maintaining safety and profitability, and preparing the next leader to run the shift smoothly.

You will oversee inventory, training, scheduling deviations and maintaining a welcoming guest experience while upholding company food safety standards and the Hawaiian Bros

Qualifications

• Lead the restaurant during a shift without supervision from a manager.
• Delegate responsibilities to team and ensure they are exceeding guest expectations.
• Ensures all our product is stocked & stored.
• Becomes a subject matter expert in each area of the restaurant.
• Maintains cleanliness and organization throughout the restaurant.
• Ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas.
• Owns open, mid or close routines for the next shift.
• Makes sure all food meets company food safety regulations and is super-delicious.
• Recognizes a job well-done and lives the Hawaiian Bros culture.
• Exemplifies legendary guest service for the whole team.

Responsibilities

• Lead the restaurant during a shift without supervision from a manager.
• Delegate responsibilities to team and ensure they are exceeding guest expectations.
• Ensures all our product is stocked & stored.
• Becomes a subject matter expert in each area of the restaurant.
• Maintains cleanliness and organization throughout the restaurant.
• Ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas.
• Owns open, mid or close routines for the next shift.
• Makes sure all food meets company food safety regulations and is super-delicious.
• Exemplifies legendary guest service for the whole team.

Job description

Hawaiian Bros in Norman, OK is seeking a Shift Manager to lead the crew and other leads during a shift, ensuring great quality, service and cleanliness for guests. The role involves planning each shift, monitoring performance, maintaining safety and profitability, and preparing the next leader to run the shift smoothly.

You will oversee inventory, training, scheduling deviations and maintaining a welcoming guest experience while upholding company food safety standards and the Hawaiian Bros