Shift Leader: People, Guests & Growth

Bagel Brands; Faribault (MN); On-site; USD 17,564 - 29,274; Full time

Job summary

Caribou Coffee is seeking a Shift Leader in Faribault, MN. You will partner with the General Manager to drive store performance, coach the team, and ensure guest connections during each shift.

Responsibilities include leading shifts, maintaining SOPs, and coordinating daily tasks such as inventory and product orders while fostering a positive team environment and outstanding guest service.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience.
• Must be at least 18 years of age.
• Preferred: High school diploma or GED.

Responsibilities

• Lead shifts with a focus on team engagement and guest satisfaction.
• Ensure SOPs and quality standards are followed on the floor.
• Coach and provide feedback to Team Members in real time.
• Coordinate daily tasks, inventory, and store products orders as assigned.
• Communicate clearly and delegate shift objectives effectively.
• Take ownership for the current and following shift.

Skills

Leadership

Customer service

Availability

Education

High school diploma or GED

Job description

Caribou Coffee is seeking a Shift Leader in Faribault, MN. You will partner with the General Manager to drive store performance, coach the team, and ensure guest connections during each shift.

Responsibilities include leading shifts, maintaining SOPs, and coordinating daily tasks such as inventory and product orders while fostering a positive team environment and outstanding guest service.