Shift Leader & People Coach — Growth Path

BIGGBY COFFEE; Cincinnati (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Biggby Coffee is seeking a store leadership role in the United States. The candidate will lead weekly operations, teach Biggby systems, and promote a positive work environment while delivering exceptional customer service.

Responsibilities include coaching team members, ensuring adherence to operating procedures, and covering shifts as needed. This role emphasizes growth opportunities and a hands-on approach to daily store management.

Qualifications

• Legally authorized to work in the U.S.
• Must be at least 18 years old
• Able to lift 30 lbs
• Able to stand for duration of shift
• Must work at least 5 shifts per week for a minimum of 35 hours
• Prior food service leadership experience

Responsibilities

• Perform model and teach BIGGBY processes and techniques involving cashier, including suggestive selling and cash handling
• Perform drink-making using espresso and other coffee equipment
• Assist food production by preparing bagels and bagel sandwiches
• Maintain cleanliness and sanitation across back and front-of-house areas
• Follow safety procedures and promote a safe work environment

Job description

Biggby Coffee is seeking a store leadership role in the United States. The candidate will lead weekly operations, teach Biggby systems, and promote a positive work environment while delivering exceptional customer service.

Responsibilities include coaching team members, ensuring adherence to operating procedures, and covering shifts as needed. This role emphasizes growth opportunities and a hands-on approach to daily store management.