Coffee Shop Assistant Manager | Lead Team & Growth

Campbell Oil Company; Conway (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Family atmosphere

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability coverage

401k plan

Paid time off

Gym membership

Remote work options

Teambuilding events

Everyday pay

Flexible schedules

Professional training

Advancement opportunities

Leadership training

Job summary

Biggby Coffee in Conway, SC seeks an Assistant Manager to support daily store operations and lead the team toward exceptional customer service. The role acts as a key leader in the absence of the General Manager and helps drive service quality and financial performance.

A strong hospitality background, 1–2 years of experience, and flexibility to work mornings, evenings, weekends, and holidays are essential. The position includes growth opportunities and a family-oriented team culture.

Qualifications

• 1–2 years of experience in a fast-casual restaurant, coffee shop, or hospitality setting.
• Proven track record in leadership, team development, and achieving business goals.
• Strong knowledge of restaurant operations, food safety, and customer service standards.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency in POS systems and basic business software (e.g., Excel, scheduling tools).
• Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays as needed.

Responsibilities

• Assist the General Manager in overseeing daily store operations.
• Lead and motivate team members to provide exceptional customer service and uphold company standards.
• Supervise opening and closing procedures and ensure shift readiness.
• Train new employees and provide ongoing coaching to improve performance.
• Support in inventory management, ordering, and cost control.
• Handle customer issues professionally and work to resolve concerns quickly.
• Ensure cleanliness and compliance with health, safety, and food handling regulations.
• Monitor labor, sales, and productivity metrics to support financial performance.
• Foster a positive and inclusive work environment.
• Serve as manager-on-duty in the absence of the General Manager.

Skills

Leadership

Customer service

Communication

POS systems

Scheduling tools

Tools

POS systems

Excel

Job description

Biggby Coffee in Conway, SC seeks an Assistant Manager to support daily store operations and lead the team toward exceptional customer service. The role acts as a key leader in the absence of the General Manager and helps drive service quality and financial performance.

A strong hospitality background, 1–2 years of experience, and flexibility to work mornings, evenings, weekends, and holidays are essential. The position includes growth opportunities and a family-oriented team culture.