Coffee Shop Manager and Assistant Manager

Biggby Coffee; Frankfort (IN); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Paid training

Free drinks

Job summary

Biggby Coffee in Frankfort, Indiana, is hiring for energetic individuals to join their management team. Responsibilities include overseeing Barista and Shift Lead duties, maintaining quality service, managing inventory, and ensuring safety requirements are met.

The ideal candidate will have Barista or management experience and will be responsible for driving growth and supporting the Biggby Coffee culture. Perks include employee discounts, flexible scheduling, and free drinks.

Qualifications

• Experience as a Barista or in Management is preferred.
• Strong leadership qualities and ability to connect with crew and customers.
• Ability to manage inventory and maintain profit margins.

Responsibilities

• Become proficient in Barista and Shift Lead duties.
• Train and encourage team members to maintain excellent service.
• Create weekly shift schedules based on budged labor costs.
• Track inventory and manage cash handling processes.
• Hire and manage disciplinary actions for team members.

Skills

Barista experience

Management experience

Customer service skills

Team leadership

Job description

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms
• Paid training
• FREE DRINKS

Immediate openings - Hiring ASAP

Do you love coffee? We are seeking energetic individuals to lead our team in a fun, fast paced job!

Must have either Barista experience or Management experience. Both preferred but not required. Pay based on experience.

At BIGGBY COFFEE our values are to:

• Make Friends
• Have Fun
• B Yourself
• Share Great Coffee

Biggby Coffee exists to support people in building a life they love. We're always looking for motivated individuals with a love of coffee and people.

Management assumes full responsibility for their location's growth, profitable operation, and cultivating Biggby Coffee culture, mission statement, and values. Managers must be leaders of their crew and maintain genuine connections with them and the customers we serve.

In addition to scheduled shifts, people in management positions are expected to coach, train, perform admin duties, and oversee operations.

RESPONSIBILITIES AND DUTIES

• Must become proficient in all Barista and Shift Lead duties and skill sets
• Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement
• Provide regular feedback to each team member on strengths and areas of growth
• Work with their crew's needs and availability to create weekly shift schedules, maintain budgeted cost of labor, and ensure quality service and quick wait times
• Track and order necessary inventory, smallwares, parts, and equipment, while maintaining low cost of goods sold through eliminating waste and accurate counting
• Ensure appropriate cash handling, deposits, and change for the store
• Work self-sufficiently and involve franchise owner when the situation requires.
• Ensure crew is knowledgeable and meeting all health and safety requirements.
• Develop new leaders to step into future roles.
• Promptly implement and communicate directives
• Thoughtfully delegate tasks to their leadership team and baristas to facilitate efficiency and appropriate development
• Responsible for hiring, firing and disciplinary actions related to the shift leads and baristas.