Shift Leader — Mentor a Fast-Paced Team

Harri; Plymouth (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Jersey Mike's Subs is seeking a motivated team member to lead a crew in a fast-paced sandwich shop. You will coach staff, ensure high food quality, and uphold Jersey Mike's customer experience standards.

This role involves cash handling, training, and opening/closing duties, with a strong emphasis on cleanliness and guest satisfaction. Ideal for those with 1 year in QSR and Serve Safe certification seeking growth opportunities.

Qualifications

• High school diploma or equivalent required.
• 1 year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler required.
• Must have reliable transportation.

Responsibilities

• Coach staff to deliver amazing customer service.
• Produce high quality food.
• Deliver the Jersey Mike’s experience.
• Cash handling.
• Follow the Learning Management System Training Program.
• Develop others for career growth.
• Enforce policies and procedures.
• Participate in local and national marketing initiatives.
• Build sales.
• Maintain cleanliness and proper sanitation practices.
• Be certified in all four positions of the restaurant.
• Effective communication.
• Demonstrate a sense of urgency.

Skills

Customer service

Team leadership

Communication

Slicing

Education

High school diploma or equivalent

Serve Safe Certification - Food Handler

Job description

Jersey Mike's Subs is seeking a motivated team member to lead a crew in a fast-paced sandwich shop. You will coach staff, ensure high food quality, and uphold Jersey Mike's customer experience standards.

This role involves cash handling, training, and opening/closing duties, with a strong emphasis on cleanliness and guest satisfaction. Ideal for those with 1 year in QSR and Serve Safe certification seeking growth opportunities.