Shift Supervisor — Pizza Ops & Guest Experience

Papa John's International; Taylorville (IL); On-site; USD 17,000 - 21,000; Full time

Job summary

Papa John's is seeking a shift supervisor to oversee restaurant operations, ensuring high-quality products and responsive customer service. You will supervise shifts, train staff, and enforce company policies to support profitability.

Strong leadership, attention to detail, and a commitment to safety are essential. The role involves cash handling, inventory management, and working hours that include nights and weekends.

Qualifications

• High School diploma or GED required.
• Successful and stable employment history.
• Excellent customer service and communication skills.
• Ability to train and lead a team.

Responsibilities

• Supervise shifts and manage areas to ensure high-quality products and accurate orders.
• Respond to customer concerns promptly, solicit feedback, and promote brand loyalty.
• Train and coach team members to meet standards and deliver excellent service.
• Assist in cash management, inventory, and maintaining a safe, clean restaurant.

Skills

Attention to Detail

Commitment to Task

Customer Focused

Initiative

Relationship Management

Teamwork

Education

High School diploma or GED

Job description

Papa John's is seeking a shift supervisor to oversee restaurant operations, ensuring high-quality products and responsive customer service. You will supervise shifts, train staff, and enforce company policies to support profitability.

Strong leadership, attention to detail, and a commitment to safety are essential. The role involves cash handling, inventory management, and working hours that include nights and weekends.