Shift Leader/Manager

McDonald's; Elk Grove Village (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay with performance-based bonus

Up to 10 days paid vacation

Medical, dental, and vision coverage

Education assistance

Job summary

McDonald's in Elk Grove Village is seeking a Shift Manager to lead shifts and ensure customers receive a fast, friendly experience. The role involves managing crew performance, food safety, and maintaining high service standards.

Ideal candidates will have previous leadership experience preferably in a restaurant or hospitality environment, be team players, and hold a flexible schedule. This position offers benefits such as competitive pay, performance bonuses, and education assistance.

Qualifications

• Must be 18 years or older.
• Previous leadership experience preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and a passion for working in a fast-paced environment.

Responsibilities

• Lead shifts to ensure quality service and cleanliness.
• Manage and train crew members.
• Ensure food safety and inventory management.
• Schedule staff and manage daily maintenance.

Skills

Leadership

Communication

Teamwork

Customer service

Flexibility

Job description

Job Summary

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to ensure great quality, service, and cleanliness for customers.

Shift Managers perform a variety of tasks including planning for each shift, monitoring performance during the shift, taking action to ensure the team meets McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them to run a great shift. Shift Managers may also be responsible for meeting targets during their shifts and helping their assigned Departments meet their goals.

Key Responsibilities

• Food safety
• Internal communication
• Inventory management
• Daily maintenance and cleanliness
• Managing crew
• Quality food production
• Exceptional customer service
• Safety and security
• Scheduling
• Training

Qualifications

• Must be 18 years or older.
• Previous leadership experience preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and a passion for working in a fast‑paced environment.

Benefits

• Competitive pay with performance‑based bonus program.
• Up to 10 days paid vacation.
• Five paid holidays.
• Education assistance through Archways to Opportunity (high school degree, college tuition assistance, English classes).
• Medical, dental, and vision coverage.
• Short‑ and long‑term disability, life, and accident insurance.
• Unpaid leaves of absence.
• Service awards.

Employment Information

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee is the sole employer and is responsible for all employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA has no control over employment decisions. Any information you provide will be submitted only to the independent franchisee.