Shift Manager

McDonald's; Conover (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Up to 15 days paid vacation

Medical, dental, and vision coverage

Christmas savings plan

Short- and long-term disability, life and accident insurance

Quarterly bonus program

Service awards

Job summary

A leading fast-food chain in Conover, North Carolina is seeking a Shift Manager to lead shifts and ensure quality service. Responsibilities include managing crew, monitoring performance, and maintaining food safety. Ideal candidates should have prior leadership experience and a passion for customer service. Join a flexible and fast-paced environment that values teamwork and fun.

Qualifications

• Previous leadership experience is preferred, ideally in restaurant, retail, or hospitality.
• Must be 18 years or older to be a manager.

Responsibilities

• Lead shifts and ensure quality service.
• Monitor team performance and safety.
• Plan and schedule shifts.

Skills

Leadership

Customer Service

Flexibility

Team Player

Job description

Job Description

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which includes planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

Key Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Benefits

• Up to 15 days paid vacation
• Medical, dental and vision coverage (Must meet eligibility)
• Christmas savings plan
• Short- and Long-Term Disability, life and accident insurance (Must meet eligibility)
• Quarterly Bonus Program
• Service awards

Requirements

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager.