Job Summary
Shift Manager at a McDonald’s restaurant owned and operated by an independent franchisee. The franchisee is the employer and responsible for all employment matters.
Responsibilities
- Lead shifts every week, ensuring customers receive fast, accurate, friendly service.
- Provide leadership to crew and other managers during a shift, ensuring quality, service, cleanliness, safety, security and profitability.
- Plan shifts, monitor performance, take corrective actions, meet McDonald’s standards, and communicate with the next Shift Manager.
- Help departments meet their goals and meet targets during shifts.
As a Shift Manager, You May Be Responsible For
- Food Safety
- Internal Communication
- Inventory Management
- Daily Maintenance and Cleanliness
- Managing Crew
- Quality Food Production
- Exceptional Customer Service
- Safety and Security
- Scheduling
- Training
Qualifications
Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. Positive team player, flexible schedule, passion for fast‑paced McDonald’s environment. Must be 18 years or older.
Benefits
- 15-25 days paid vacation
- 10 paid holidays and 8‑week sabbatical every 10 years
- Education through Archways to Opportunity – opportunities to earn a high school degree, college tuition assistance, English classes as a second language
- Medical, dental and vision coverage
- Pre‑tax flexible spending accounts
- Short‑ and long‑term disability, life and accident insurance
- Paid leaves of absence
- Service awards
- Employee Resource Connection
- Adoption assistance
- Matching gifts program
Employment Details
- Seniority level: Entry level
- Employment type: Full‑time
- Job function: Management and Manufacturing
- Industry: Restaurants
This posting contains some information about working at a McDonald’s restaurant, but it is not a complete job description. All duties not listed may also be part of the position.
By applying, you agree to work for an independent franchisee, not McDonald’s USA. The franchisee is the sole responsible party for all employment decisions. McDonald’s USA will not receive your application.