Shift Leader: Fast-Paced Team Lead (Flexible Hours)

Dunkin' Donuts; International Falls (MN); On-site; USD 18,000 - 25,000; Full time

Job summary

Dunkin' Donuts in International Falls, MN is seeking a Shift Leader to energize the team and deliver great guest experiences. You’ll lead by example, manage daily operations, and help train crew members while upholding Brand and Food Safety standards.

Ideal candidates are 18+, fluent in English, able to work early mornings, weekends and holidays, with strong communication and a positive, team-first attitude.

Qualifications

• Experience in food service or retail; leadership experience a plus.
• Positive attitude and strong communication skills.
• Ability to multitask and stay calm under pressure.
• Willingness to work early mornings, weekends, and holidays.
• Team-first mindset and passion for great coffee and customer service.
• Must be at least 18 years old.
• Fluent in English and eligible to work in the U.S.

Responsibilities

• Lead by example and support team in delivering guest service.
• Keep operations running smoothly: prepping food, inventory, cash handling.
• Train and coach crew members to be their best.
• Ensure the store stays clean, safe, and welcoming by upholding standards.
• Step in for the manager when needed, help make key decisions.

Skills

Leadership experience

Communication

Multitasking

Flexibility

Team-oriented

Customer service

English fluency

Job description

Dunkin' Donuts in International Falls, MN is seeking a Shift Leader to energize the team and deliver great guest experiences. You’ll lead by example, manage daily operations, and help train crew members while upholding Brand and Food Safety standards.

Ideal candidates are 18+, fluent in English, able to work early mornings, weekends and holidays, with strong communication and a positive, team-first attitude.