Shift Leader: Lead Team, Elevate Guest Experience

Hunter Super Techs - TurnPoint; Town of River Falls (WI); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Discounted donuts & coffee

Flexible schedule

Free shift meals

Best in class training & learning

Advancement opportunities

Paid time off

Tuition benefits (SNHU)

Job summary

Dunkin Minnesota is seeking a Shift Leader to coach team members, uphold Brand standards and deliver outstanding guest service during each shift. You will set priorities, assign tasks, and provide timely feedback to ensure smooth operations.

Applicants should have former leadership experience in retail, restaurant or hospitality, and be fluent in English. This role requires on-site work with a focus on customer service and efficiency.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Previous leadership experience in retail, restaurant or hospitality preferred.

Responsibilities

• Coach restaurant team members during shifts to meet goals.
• Ensure Brand standards and deliver great guest service.
• Communicate shift priorities and results to team members; assign tasks.
• Oversee safety, security and profitability policies during each shift.
• Manage inventory and cash handling; maintain accuracy and efficiency.

Skills

Basic computer skills

Fluent English

Leadership experience

Job description

Dunkin Minnesota is seeking a Shift Leader to coach team members, uphold Brand standards and deliver outstanding guest service during each shift. You will set priorities, assign tasks, and provide timely feedback to ensure smooth operations.

Applicants should have former leadership experience in retail, restaurant or hospitality, and be fluent in English. This role requires on-site work with a focus on customer service and efficiency.