Shift Leader: Lead, Train & Elevate Guest Experience

churchs; Louisiana (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Church's Chicken in the United States seeks a Shift Leader to mentor team members on shift, providing coaching and development to ensure an outstanding customer experience and compliance with Church's policies.

You will monitor service quality, food preparation, safety, and POS operations, while ensuring timely shifts and the completion of required paperwork. Shift Leader certification and cash handling are emphasized.

Qualifications

• High school diploma or GED preferred.
• ServSafe food safety training recommended.

Responsibilities

• Monitors prompt, friendly customer service.
• Ensures menu items are prepared and served per standard procedures.
• Oversees team members’ assignments and activities.
• Aids team members to prepare quality products and maintain cleanliness.
• Enforces safety and security policies and procedures.
• Manages opening and closing duties on Shift Awareness Checklists.
• Follows proper product procedures for preparation and storage.

Skills

Customer service

Shift leadership

Cash handling

Education

High school diploma or GED

Tools

POS system

Job description

Church's Chicken in the United States seeks a Shift Leader to mentor team members on shift, providing coaching and development to ensure an outstanding customer experience and compliance with Church's policies.

You will monitor service quality, food preparation, safety, and POS operations, while ensuring timely shifts and the completion of required paperwork. Shift Leader certification and cash handling are emphasized.