Shift Leader: Leadership, Training & Service Excellence

Church's Texas Chicken; Wichita (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Church's Chicken in the United States seeks a Shift Leader to lead on-shift team members, coach and train staff, and ensure an outstanding customer experience. You will enforce Cajun Operating Company policies, oversee cash handling, inventory, and POS procedures, and model professional leadership at all times.

Responsibilities include opening/closing duties, food preparation standards, and adherence to safety policies.

Qualifications

• Monitors and ensures prompt, friendly customer service.
• Maintains accurate paperwork including sales, deposits and inventory.
• Ensures cash handling and POS procedures are followed.
• Requires valid driver's license and access to a vehicle for shifts.
• Shift Leader certification completion is required.

Responsibilities

• Monitors and ensures prompt, friendly, and courteous customer service.
• Monitors and ensures all Church's menu products are prepared and served according to standard procedures.
• Ensures that prepared job assignments and activities are carried out by Team Members.
• Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrates proper procedures for Team Members to follow.
• Ensures that safety and security policies and procedures are enforced.
• Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
• Follows and ensures the use of proper product procedures for preparation of all menu items.
• Follows procedures for receiving, handling, and storage of food products. Follows proper rotation and icing procedures.
• Maintains professional and ethical leadership behaviors at all times.
• Ensures on-time attendance by each employee for shift.
• Performs other duties as assigned.

Skills

Cash handling

POS system

Inventory management

Team leadership

Bank deposits

Payroll entry

Shift Leader certification

Education

High school diploma or G.E.D.

Job description

Church's Chicken in the United States seeks a Shift Leader to lead on-shift team members, coach and train staff, and ensure an outstanding customer experience. You will enforce Cajun Operating Company policies, oversee cash handling, inventory, and POS procedures, and model professional leadership at all times.

Responsibilities include opening/closing duties, food preparation standards, and adherence to safety policies.