Shift Leader: Lead, Train & Drive Top Service

Firehouse Subs

Round Rock (TX)

On-site

USD 32,000 - 42,000

Full time

14 days+

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Benefits offered by this job

401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Vision insurance
Paid time off
Training & development
Employee discounts
Flexible schedules
Comprehensive Benefits – Medical, ...
401(k) with Employer Match + Profit Sh
Supportive, team‑focused work enviro
Referral Bonuses

Job summary

Firehouse Subs is seeking a Shift Leader to guide the team through high-energy shifts, support operations, and ensure every guest leaves happy. This is your opportunity to grow leadership skills in a fast-paced, people-first environment.

As a Shift Leader, you will coach Crew Members, uphold Firehouse Subs standards, manage scheduling and inventory in collaboration with the General Manager, and maintain cleanliness, safety, and cost control to drive sales.

Qualifications

  • Experience leading or supervising in food service or retail.
  • Strong communication and organizational skills.
  • Positive, professional appearance and attitude.
  • Open availability 10:30 AM – 9:00 PM for full-time (30–40 hrs/week).
  • Able to stand for up to 13 hours and lift up to 50 lbs.
  • Lead by example mentality.

Responsibilities

  • Lead the team during assigned shifts, ensuring top-tier service and food quality.
  • Coach, train, and motivate Crew Members to uphold Firehouse Subs standards.
  • Maintain compliance with local, state, and federal regulations (health, labor, safety, etc.).
  • Support General Manager with operational tasks, scheduling, inventory, and shift execution.
  • Ensure restaurant cleanliness, safety, and efficiency at all times.
  • Help manage food/labor costs and drive sales growth.
  • Communicate effectively with team and management.
  • Represent Firehouse Subs with professionalism and positivity.

Skills

Leadership
Communication
Professionalism
Time management
Physical stamina
Team motivation

Job description

Firehouse Subs is seeking a Shift Leader to guide the team through high-energy shifts, support operations, and ensure every guest leaves happy. This is your opportunity to grow leadership skills in a fast-paced, people-first environment.

As a Shift Leader, you will coach Crew Members, uphold Firehouse Subs standards, manage scheduling and inventory in collaboration with the General Manager, and maintain cleanliness, safety, and cost control to drive sales.

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