Shift Leader - Lead, Train & Delight Guests

Taco Bell Corp.; Boston (MA); Presencial; USD 21.000 - 26.000; Jornada completa

Descripción de la vacante

Taco Bell in Boston is seeking a Shift Leader to assist in managing shifts and training staff. You will help deliver fast, friendly service and ensure products meet Taco Bell quality standards while supporting profit goals.

The role emphasizes guest satisfaction, safety, and teamwork. You will collaborate with the Restaurant General Manager to lead the team and maintain operational excellence on a daily basis.

Formación

• Supervisory experience in fast service or retail is required.
• Customer service aptitude and communication skills are essential.
• Team player with reliability and quick thinking.
• Basic math skills used for till handling and shift reports.
• Good oral and written communication abilities expected.

Responsabilidades

• Maintain fast, accurate service and positive guest relations.
• Ensure products meet company quality standards.
• Promote a safe work environment through good practices.
• Motivate and train team members during shifts.
• Oversee equipment and facility standards with maintenance practices.
• Ensure food quality and 100% customer satisfaction.
• Execute marketing plans on schedule and accurately.
• Provide regular feedback to the team and RGM.

Conocimientos

Supervisory experience

Customer service

Team player

Basic math

Communication skills

Descripción del empleo

Taco Bell in Boston is seeking a Shift Leader to assist in managing shifts and training staff. You will help deliver fast, friendly service and ensure products meet Taco Bell quality standards while supporting profit goals.

The role emphasizes guest satisfaction, safety, and teamwork. You will collaborate with the Restaurant General Manager to lead the team and maintain operational excellence on a daily basis.