Shift Leader - Fast-Paced QSR Team Leader

Taco Bell Corp.; Massachusetts; On-site; USD 21,000 - 28,000; Full time

Job summary

Taco Bell is seeking a Shift Leader to support our Restaurant General Manager in delivering fast, friendly service in a high-volume Taco Bell restaurant in Massachusetts. You will train teammates, supervise shifts, and model safe, customer-focused operations in line with Live Más culture.

Ideal candidates are 18+ with supervisory experience in quick service or retail, strong communication and math skills, basic computer literacy, and a passion for customer satisfaction and teamwork.

Qualifications

• Must be at least 18 years old.
• Supervisory experience in quick service or retail.
• Attendance and punctuality are essential.
• Basic business math skills.
• Strong verbal and written communication.
• Basic computer literacy.
• Enthusiasm to learn and be a team player.
• Commitment to customer satisfaction.

Responsibilities

• Maintain fast, accurate service and guest relations.
• Ensure a safe work environment by modeling safe practices.
• Motivate and train team members.
• Maintain equipment, facility, and grounds via preventative maintenance.
• Ensure food quality and 100% customer satisfaction.
• Execute corporate and local marketing plans on time.
• Champion recognition and motivation efforts.
• Provide regular feedback to the team and RGM.

Skills

Age 18+

Supervisory experience

Punctuality

Math skills

Communication skills

PC literacy

Enthusiasm to learn

Team player

Customer satisfaction

Job description

Taco Bell is seeking a Shift Leader to support our Restaurant General Manager in delivering fast, friendly service in a high-volume Taco Bell restaurant in Massachusetts. You will train teammates, supervise shifts, and model safe, customer-focused operations in line with Live Más culture.

Ideal candidates are 18+ with supervisory experience in quick service or retail, strong communication and math skills, basic computer literacy, and a passion for customer satisfaction and teamwork.