Shift Leader — Lead Team, Ensure Stellar Service

Taco Bell; Powell (OH); On-site; USD 19,000 - 22,000; Full time

Job summary

Taco Bell is hiring a Shift Leader to support the Restaurant General Manager by supervising shifts, training staff, and ensuring excellent guest experiences. You will train employees, respond to customer needs, and model professional behaviors in a fast-paced Taco Bell location.

The role emphasizes teamwork, attendance, and a strong work ethic as you help maximize profits and uphold Taco Bell’s Live Más culture across daily operations.

Qualifications

• Must be at least 18 years old.
• Supervisory or lead experience in quick service or retail.
• Attendance and punctuality are essential.
• Basic business math skills.
• Good oral and written communication skills.
• Basic computer literacy.
• Enthusiasm, willingness to learn, and team spirit.
• Commitment to customer satisfaction.
• Strong work ethic.

Responsibilities

• Maintain fast, accurate service and positive guest relations.
• Model safe work behaviors and ensure a safe environment.
• Motivate and train team members.
• Ensure equipment, facility, and grounds standards.
• Ensure food quality and 100% customer satisfaction.
• Execute corporate and local marketing plans.
• Recognize and motivate the team.
• Provide regular feedback to team and Restaurant General Manager.

Skills

Supervisory experience

Team player

Customer service skills

Communication skills

Willingness to learn

Tools

Basic computer literacy

Job description

Taco Bell is hiring a Shift Leader to support the Restaurant General Manager by supervising shifts, training staff, and ensuring excellent guest experiences. You will train employees, respond to customer needs, and model professional behaviors in a fast-paced Taco Bell location.

The role emphasizes teamwork, attendance, and a strong work ethic as you help maximize profits and uphold Taco Bell’s Live Más culture across daily operations.