Shift Leader – Fast-Paced QSR Team Lead

Taco Bell Corp.; Brookline (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Taco Bell in Brookline, MA is seeking a Shift Leader to support restaurant operations, train team members, and ensure exceptional guest experiences. The role emphasizes leadership on the floor, adherence to safety standards, and execution of local marketing plans.

The successful candidate will lead teams, monitor service speed and accuracy, and foster a positive work environment while upholding company standards and customer satisfaction.

Qualifications

• Must be at least 18 years old.
• Supervisory experience in the Quick Service Restaurant industry or retail
• Good oral and written communication skills
• Basic math and cash-handling abilities
• Strong teamwork and willingness to learn
• Reliable attendance and punctuality
• Basic PC literacy
• Commitment to customer satisfaction

Responsibilities

• Assist in shift management and training.
• Ensure fast, accurate service and guest satisfaction.
• Uphold safety and cleanliness standards.
• Execute local marketing plans.
• Provide regular feedback to team and Restaurant GM.
• Maintain equipment and facilities quality

Skills

Supervisory experience

Basic math skills

Communication

Team player

PC literacy

Attendance and punctuality

Willingness to learn

Job description

Taco Bell in Brookline, MA is seeking a Shift Leader to support restaurant operations, train team members, and ensure exceptional guest experiences. The role emphasizes leadership on the floor, adherence to safety standards, and execution of local marketing plans.

The successful candidate will lead teams, monitor service speed and accuracy, and foster a positive work environment while upholding company standards and customer satisfaction.