Shift Leader: Lead Team, Train, and Delight Guests

Taco Bell Corp.; Waterbury (CT); On-site; USD 21,000 - 23,000; Full time

Job summary

Taco Bell is seeking a Shift Leader to assist in restaurant management, train staff, and ensure fast, accurate service while upholding quality standards.

Reporting to the Restaurant General Manager, you will model professional behavior, respond to customer needs, and train teammates to deliver 100% guest satisfaction.

You will also help execute local marketing plans, maintain a safe work environment, and lead by example to motivate a high-performing team.

Qualifications

• Must be at least 18 years of age.
• Supervisory experience in the Quick Service Restaurant industry or retail environment.
• Attendance and punctuality are essential.
• Basic business math skills.
• Good oral and written communication skills.
• Basic personal computer literacy.
• Enthusiasm and willingness to learn.
• Team player.

Responsibilities

• Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards.
• Ensures a safe working environment by role modeling and requiring safe work behaviors.
• Motivates and trains staff.
• Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program.
• Ensures food quality and 100% customer satisfaction.
• Ensures complete and timely execution of corporate & local marketing plans.
• Champions recognition and motivation efforts.
• Provides regular feedback to the team and RGM.

Skills

Customer service orientation

Communication skills

Team leadership

Basic math

Computer literacy

18+ years old

Job description

Taco Bell is seeking a Shift Leader to assist in restaurant management, train staff, and ensure fast, accurate service while upholding quality standards.

Reporting to the Restaurant General Manager, you will model professional behavior, respond to customer needs, and train teammates to deliver 100% guest satisfaction.

You will also help execute local marketing plans, maintain a safe work environment, and lead by example to motivate a high-performing team.