Shift Leader — Guest Experience Champion

Taco Bell Corp.; Mount Vernon (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Taco Bell is seeking a Shift Leader to assist in managing restaurant shifts under the Restaurant General Manager, ensuring fast, accurate service and guest satisfaction.

You will train employees, respond to customer needs, and model appropriate behaviors; maintain safety, oversee equipment, and support local marketing efforts.

If you thrive in a fast-paced team environment and are committed to Live Más, join us at Taco Bell.

Qualifications

• Must be at least 18 years of age.
• Supervisory experience in Quick Service Restaurant or retail environment.
• Attendance and punctuality a must.
• Basic business math skills.
• Good oral and written communication skills.
• Basic personal computer literacy.
• Enthusiasm and willingness to learn.
• Team player with a strong work ethic and commitment to customer satisfaction.

Responsibilities

• Maintain fast, accurate service, positive guest relations, and products consistent with quality standards.
• Ensure a safe working environment by modeling safe behaviors.
• Motivate and train team members.
• Maintain equipment, facility, and grounds via preventative maintenance.
• Ensure food quality and 100% customer satisfaction.
• Support execution of corporate and local marketing plans.

Skills

Supervisory experience

Basic business math

Communication skills

PC literacy

Team player

Willingness to learn

Attendance and punctuality

Customer service mindset

Job description

Taco Bell is seeking a Shift Leader to assist in managing restaurant shifts under the Restaurant General Manager, ensuring fast, accurate service and guest satisfaction.

You will train employees, respond to customer needs, and model appropriate behaviors; maintain safety, oversee equipment, and support local marketing efforts.

If you thrive in a fast-paced team environment and are committed to Live Más, join us at Taco Bell.