Shift Leader: Lead the Team, Elevate Guest Experience

Caribou Coffee; Minneapolis (MN); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee is seeking a Shift Leader to guide the coffeehouse operations in Minneapolis, MN. You will partner with the GM/ASM to ensure brand standards, guest connections, and a clean, well-run store during each shift.

You will lead with energy, train team members, manage tasks, and help optimize sales while controlling waste. The role requires flexible availability and a focus on customer experience and store safety.

Qualifications

• 6+ months of leadership experience or trained as Shift Leader.
• Flexible availability required to meet business needs.
• Must be at least 18 years old.

Responsibilities

• Lead shifts with energy and maintain brand standards.
• Coordinate team on floor to ensure smooth shift operations.
• Coach team on product knowledge, promotions, and guest requests.
• Handle administrative tasks including deposits, inventory, and orders.
• Ensure safety, cash handling, and standard operating procedures are followed.

Skills

Leadership experience

Flexibility

Education

High school diploma or GED

Job description

Caribou Coffee is seeking a Shift Leader to guide the coffeehouse operations in Minneapolis, MN. You will partner with the GM/ASM to ensure brand standards, guest connections, and a clean, well-run store during each shift.

You will lead with energy, train team members, manage tasks, and help optimize sales while controlling waste. The role requires flexible availability and a focus on customer experience and store safety.