Shift Leader: Lead Teams & Grow Your Career

Dunkin'; Bell (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive hourly pay + tips

Flexible scheduling

Paid training and development

Discounted tuition via SNHU

Employee discounts

Growth into management roles

Job summary

Dunkin’ is seeking a Shift Leader to guide the team during shifts, deliver top-notch guest service, and help keep operations running smoothly. You’ll lead by example, train crew members, manage prep and inventory, and ensure safety and cleanliness standards are met.

Ideal candidates have prior food service or retail leadership experience, a positive attitude, strong communication skills, and the ability to multitask under pressure.

Qualifications

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team-first mindset and a passion for great coffee and customer service

Responsibilities

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

Skills

Leadership

Communication

Multitasking

Flexibility

Job description

Dunkin’ is seeking a Shift Leader to guide the team during shifts, deliver top-notch guest service, and help keep operations running smoothly. You’ll lead by example, train crew members, manage prep and inventory, and ensure safety and cleanliness standards are met.

Ideal candidates have prior food service or retail leadership experience, a positive attitude, strong communication skills, and the ability to multitask under pressure.