Shift Leader - Lead Team, Deliver Top Guest Service

Dunkin'; Orlando (FL); In loco; USD 1.929.000 - 2.480.000; Part-time

Vantaggi offerti da questo lavoro

Competitive pay and tips

Flexible scheduling

Paid training

Employee discounts

Growth opportunities

Descrizione del lavoro

Dunkin' is seeking a Shift Leader to guide teams on-site, delivering exceptional guest service and keeping daily operations running smoothly. Youll lead by example, supervise prep, inventory and cash handling, and coach crew members for peak performance.

The role emphasizes flexibility with early mornings, weekends, and holidays, a positive attitude, and a passion for great coffee and customer service. Dunkin' offers growth opportunities and competitive pay with tips.

Competenze

• Previous experience in food service or retail (leadership experience is a plus!)
• A positive attitude and strong communication skills
• Ability to multitask and stay cool under pressure
• Willingness to work flexible hours, including early mornings, weekends, and holidays
• A team-first mindset and a passion for great coffee and customer service

Mansioni

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

Conoscenze

Leadership

Communication

Multitasking

Flexibility

Customer Service

Descrizione del lavoro

Dunkin' is seeking a Shift Leader to guide teams on-site, delivering exceptional guest service and keeping daily operations running smoothly. Youll lead by example, supervise prep, inventory and cash handling, and coach crew members for peak performance.

The role emphasizes flexibility with early mornings, weekends, and holidays, a positive attitude, and a passion for great coffee and customer service. Dunkin' offers growth opportunities and competitive pay with tips.